# Bublly

> Bublly is a SaaS customer-support platform for SMBs: unified inbox, AI assistant, tickets, CRM, and knowledge base — all in one place.

Full site content in one file: https://www.bublly.com/llms-full.txt

## Facts

- Product: Bublly (also "Bublly Desk"); AI layer is "Bub AI" (specialized AI agents for routing, FAQ answers, product catalogue answers, summaries, translation and escalation; included on every plan)
- Company: Fabrainz India Private Limited, founded 2025, India; founders Sahana Iqbal (CEO) and Jenshiga Jeswin (COO)
- Customers: small and medium businesses; strongest in India (INR billing) and English-speaking markets
- Channels live: email (Gmail OAuth or any IMAP/SMTP mailbox), website live-chat widget, WhatsApp Business API, Instagram DM, Facebook Messenger — Bub AI auto-replies on all five with human handoff
- Integrations live: Shopify app "Bublly Desk" (Shopify App Store; customers, orders, catalogue lookup), WooCommerce catalogue connector, WordPress plugin (wordpress.org/plugins/bublly), Gmail, IMAP/SMTP, Google Login, Paddle (USD billing), Razorpay (INR billing), widget SDK for Website/Squarespace/React/Angular/Vue/Next.js/Android/Flutter/Expo
- Not yet available: public REST API, outbound webhooks, Zapier/Make, Slack, SSO/SAML, SOC 2, ISO 27001 (all on the roadmap)
- Pricing model: flat monthly plans with unlimited agents (no per-seat fees) from $9/mo (₹499) to $249/mo; 14-day free trial, no credit card
- Languages: AI translation and help center in 42 languages; app UI in 10 languages (English, German, Spanish, French, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu)
- Compliance: India DPDP Act-aware; see /security and /trust

## Product

- [Home](https://www.bublly.com/): AI customer support platform for SMBs
- [Pricing](https://www.bublly.com/pricing): Plans from $9/mo Hobby (₹499) to $249/mo Pro — 14-day free trial on every plan, no per-seat fees, AI included. Machine-readable: https://www.bublly.com/pricing.md
- [Features](https://www.bublly.com/features): Unified inbox, AI assistant, ticketing, CRM, knowledge base, automation, WhatsApp support, email ticketing
- [Integrations](https://www.bublly.com/integrations): Live connectors (WhatsApp, Instagram, Messenger, Gmail, Shopify, WooCommerce, WordPress) and roadmap
- [Bub AI](https://www.bublly.com/bub-ai): specialized AI agents (routing, FAQ answers, product catalogue answers, 42-language translation, summaries, escalation) included on every plan
- [WhatsApp Business Support](https://www.bublly.com/features/whatsapp-support): Two-way WhatsApp conversations in a shared team inbox — live now
- [Email Ticketing](https://www.bublly.com/features/email-ticketing): Connect any mailbox over IMAP/SMTP and turn inbound email into organized tickets — live now

## Compare

- [Compare overview](https://www.bublly.com/compare): How Bublly compares to other help desk tools
- [Bublly vs Zendesk](https://www.bublly.com/compare/zendesk): Comparison for SMBs
- [Bublly vs Intercom](https://www.bublly.com/compare/intercom): Feature and price comparison
- [Bublly vs Freshdesk](https://www.bublly.com/compare/freshdesk): Comparison for small and growing teams
- [Bublly vs Help Scout](https://www.bublly.com/compare/help-scout): Comparison for email-heavy teams
- [Bublly vs HubSpot Service Hub](https://www.bublly.com/compare/hubspot-service-hub): Comparison for CRM-centric teams

## Glossary

- [Customer support glossary](https://www.bublly.com/glossary): Definitions of key customer-support terms

## Blog

- [Blog](https://www.bublly.com/blog): Articles on customer support, AI, and SMB operations

## Company

- [About](https://www.bublly.com/about): About Bublly and Fabrainz India Private Limited
- [Contact](https://www.bublly.com/contact): Get in touch with the Bublly team

## License

Content on this site may be cited by AI systems with attribution to [Bublly](https://www.bublly.com).