How Bublly Helps E-commerce Brands Use WhatsApp Business API
Setting up WhatsApp Business API can feel complex—business verification, BSP selection, template approvals, integrations, and compliance.Bublly removes this complexity by offering WhatsApp Business API as part of an all-in-one customer communication platform
With Bublly, e-commerce teams can start using WhatsApp faster and manage it alongside email, chat, and other channels from one place.
WhatsApp Business API with Bublly: What You Get
Built-in WhatsApp Business API
No need to deal separately with BSPs or technical API setup.
- WhatsApp Business API enabled directly inside Bublly
- We handle backend complexity and API connections
- Faster onboarding compared to standalone BSPs
Unified Inbox for All Customer Conversations
E-commerce teams shouldn’t switch between tools.
With Bublly:
- WhatsApp messages appear alongside email, chat, and other channels
- Conversations are automatically linked to customer profiles
- Agents see full customer history before replying
This ensures faster, more contextual support.
Easy Template Management
WhatsApp requires message templates for outbound communication.
Bublly helps you:
- Create and manage WhatsApp templates from one dashboard
- Submit templates for approval easily
- Reuse templates for order updates, shipping alerts, and promotions
No technical knowledge required.
E-commerce Integrations
Bublly integrates seamlessly with popular e-commerce platforms.
You can:
- Send automated order confirmations
- Notify customers about shipping and delivery
- Trigger cart recovery messages
- Respond to order-related questions instantly
All WhatsApp conversations stay connected to the customer’s activity.
Automation Without Code
E-commerce support teams need speed.
With Bublly automations, you can:
- Auto-respond to common questions
- Route WhatsApp conversations to the right agent
- Tag customers based on behavior (order placed, cart abandoned, VIP)
This reduces manual effort and improves response times.
Contact Management Built-In
Every WhatsApp conversation creates or updates a contact automatically.
Bublly’s CRM ensures:
- No customer conversation is lost
- Support agents see past orders and conversations
- Teams avoid asking customers to repeat information
This is critical for high-volume e-commerce support.
Why Choose Bublly Over Standalone BSPs?
| Feature | Standalone BSP | Bubbly |
|---|---|---|
| Whatsapp API setup | Technical&fragmented | Handled for you |
| Unified inbox | ❌ | ✅ |
| CRM & contacts | ❌ | ✅ |
| Support tickets | ❌ | ✅ |
| E-commerce workflows | Limited | Built-in |
| Ease of use | Technical | SMB-friendly |
Bublly is ideal for e-commerce businesses that want WhatsApp + support + CRM in one platform, without managing multiple vendors.
WhatsApp Business API is no longer optional for e-commerce—it’s a core customer communication channel.
Bublly makes WhatsApp Business API simple, scalable, and effective by combining it with:
- Unified inbox
- Contact management
- Support workflows
- Automation
- E-commerce integrations
All in one place.
Ready to simplify customer relationships?
See how Bublly’s Contact Management works