AI Assistant
Smart support that scales with your business
Let AI handle the repetitive work while your team focuses on complex issues. Bublly's AI Assistant learns from your knowledge base and past conversations to provide instant, accurate responses to common questions - 24 hours a day, 7 days a week.
Key Benefits
24/7 Automated Support
Provide instant answers to customer questions around the clock, even when your team is offline.
Smart Response Suggestions
AI analyzes incoming messages and suggests the best response for your team to send with one click.
Conversation Summaries
Get AI-generated summaries of long conversations so you can quickly understand context.
Knowledge Base Integration
AI learns from your help articles and documentation to provide accurate, on-brand responses.
Sentiment Analysis
Automatically detect customer sentiment and prioritize frustrated customers for immediate attention.
Multi-language Support
AI can understand and respond in multiple languages, helping you serve a global customer base.
Common Use Cases
- Handling high volume of repetitive support questions
- Providing instant responses outside business hours
- Scaling support without increasing headcount
- Improving first response time metrics
Frequently Asked Questions
How accurate is the AI Assistant?
Our AI is trained on your specific knowledge base and improves over time. Most customers see 85%+ accuracy for common questions within the first month.
Can I control what the AI says?
Absolutely. You can review and approve AI responses, set up custom rules, and always have a human take over when needed.
Will customers know they're talking to AI?
You can choose to disclose this or not. Many customers prefer instant AI responses over waiting for human agents.
Ready to try AI Assistant?
Start free and see how Bublly can transform your business operations.