Knowledge Base
Help customers help themselves
Empower customers to find answers instantly with a modern, searchable knowledge base. Reduce support volume, improve customer satisfaction, and free your team to focus on complex issues that truly need human attention.
Key Benefits
Easy Article Editor
Create and format articles with our intuitive editor. No technical skills required.
Powerful Search
Customers find answers instantly with smart search that understands what they're looking for.
SEO Optimized
Articles are automatically optimized for search engines, bringing organic traffic to your help center.
Custom Branding
Match your knowledge base to your brand with custom colors, logos, and domains.
Article Analytics
See which articles are most viewed and helpful to continuously improve your content.
Feedback Collection
Let customers rate articles and suggest improvements to keep content relevant.
Common Use Cases
- Product documentation and user guides
- FAQ pages and troubleshooting guides
- Onboarding resources for new customers
- Internal wiki for team knowledge sharing
Frequently Asked Questions
Can I use my own domain?
Yes! Host your knowledge base on your own domain like help.yourcompany.com.
Are articles indexed by Google?
Yes. Our knowledge base is fully SEO-optimized, helping customers find your articles via search engines.
Can I restrict access to certain articles?
Absolutely. Create public articles for everyone or private articles for logged-in customers only.
Ready to try Knowledge Base?
Start free and see how Bublly can transform your business operations.